FAQ
1. What payment methods do you accept?
- American Express
- Diners Club
- Discover
- JCB
- Mastercard
- Visa
2. What are the expected shipping timelines?
Shipping in united states
- Order Cut-off-time: 04:00 pm (GMT-05:00) Eastern Standard Time (New York)
- Handling Time: 2 – 3 Business Days (Monday to Friday)
- Transit Time: 4 – 6 Business Days (Monday to Friday)
- Shipping: Free shipping on all orders in united states.
3. Can i track my order?
Once your order is shipped, you will receive an email with a tracking number. You can monitor the status of your shipment through the shipping company’s website via our track your order page.
4. What is your process for returns and exchanges?
We accept returns and exchanges within 30 days of purchase, provided the item is in its original condition. For more details, please refer to our return and refund policy.
5. What should I do if I receive a defective or incorrect item?
If you receive a defective or incorrect item, please reach out to our customer service team at support@biblebeat.site within 30 days of your purchase.
6. How can i cancel my order?
If you wish to cancel your order, please contact us as soon as possible. If the order has not been processed yet, we will do our best to accommodate your request. You can reach us by emailing support@biblebeat.site.
7. What is the refund processing time?
Once we receive your return, we will update you on the status of your refund. After approval, the refund will be processed to your original payment method within 10 business days. For more details, please visit our return and refund policy page.
8. Who will pay return shipping cost?
We will provide. Return shipping cost is free for our customers.
CONTACT DETAILS
Email Support: support@biblebeat.site
Telephone: +1 (804) 286-0439
Our Business Address: 1305 Dwyce Dr, Austin, Texas 78757, United States